Customer Experience Strategy, Your Customers, Their Journey, Customer-Focused Innovation, Customer First Culture, Principles of Customer Relationship Building, Customer Experience Functional Alignment, Accelerate & Improve Decisions with Data, Customer Experience
Director of Operations Fresenius Kidney Care
35+ years in healthcare, experienced in hospital setting, private practice as well as out patient setting. Experience includes dialysis, optometry, family practice and radiology. I have a very customer focus, if you don't provide the care you would want your loved one to have then you are doing something wrong.