Custom Customer Experience Programs for Corporations
Our instructional team consults to top corporations around the globe and can help deliver the University of Richmond's Customer Experience Certificate Program on-site at your corporation. In addition to reducing expenses, custom programs often generate increased ROI for firms by aligning the curriculum to particular business issues facing the organization. Contact us today to schedule a time to discuss your particular needs.
Roll up your sleeves to solve real-world challenges and use practices developed by top companies. |
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Team Experiential Learning ProjectsSending teams of 5 - 7 employees to the program is an excellent way to leverage the benefits of the course. During the capstone portion of the class, teams can focus on solving a real business issue facing the firm.
Our instructors serve as advisors, with the goal of creating solutions that can be implemented after the course. Mentoring is also available after the program to help implement the capstone Customer Experience Strategic Plan and ensure the program generates positive business results. |
Corporate Program FAQ's
Is it possible to bring the University of Richmond's CX Program to my company?
Of course! We partner closely with your organization to create a custom, on-site professional program to educate your employees. If you're interested in a custom program for your organization or team, please contact our program director using the "Request Information" button.
Of course! We partner closely with your organization to create a custom, on-site professional program to educate your employees. If you're interested in a custom program for your organization or team, please contact our program director using the "Request Information" button.
Can we work on our own challenges during a corporate program?
Yes, in fact, we encourage this. We’ll strive to ensure your custom program focuses on the actual issues facing your business. Our instructors will work as advisors and mentors, addressing your concerns and helping your teams collaborate in developing solutions that can be implemented after the program.
Yes, in fact, we encourage this. We’ll strive to ensure your custom program focuses on the actual issues facing your business. Our instructors will work as advisors and mentors, addressing your concerns and helping your teams collaborate in developing solutions that can be implemented after the program.
How many employees can we include in the program?
We work with large and small groups and will make sure that proper number of instructors are present to create an ideal learning situation for your team.
We work with large and small groups and will make sure that proper number of instructors are present to create an ideal learning situation for your team.
How much of my employee’s "after-hours" should they expect to spend in homework?
The workday is busy and we know that your employees are important to your bottom line. For this reason, the majority of work will be completed during the course sessions, as interactive assignments, thought-provoking exercises, and collaborative team projects. They may want to spend time reviewing their notes and organizational issues to bring to the class the next day.
The workday is busy and we know that your employees are important to your bottom line. For this reason, the majority of work will be completed during the course sessions, as interactive assignments, thought-provoking exercises, and collaborative team projects. They may want to spend time reviewing their notes and organizational issues to bring to the class the next day.
Will our employees still earn a University of Richmond Program Certificate?
Yes! We know that completing the University of Richmond Customer Experience Program and achieving the Certificate is important for your team’s credibility across the company. Working with your organization’s team, we will ensure that the correct materials, skills and knowledge are provided to achieve the Certificate.
Yes! We know that completing the University of Richmond Customer Experience Program and achieving the Certificate is important for your team’s credibility across the company. Working with your organization’s team, we will ensure that the correct materials, skills and knowledge are provided to achieve the Certificate.