Advisory Committee Member Profile
Operations Manager, Organ Center
Areas of Expertise
Your Customers, Their Journey;Customer-Focused Innovation;Customer First Culture
Jennifer thrives as a mission-driven leader. In her current role as the Operations Manager in the Organ Center at the United Network for Organ Sharing (UNOS) in Richmond, Virginia, she oversees a team directly supporting the organ transplant community who maintain the national organ waiting list for the United States, coordinate medical peer review of life saving organs, and support a national kidney paired donation program. She is Six Sigma Yellow Belt certified promoting a culture of continuous improvement in the organization and believes customers drive improvement. Jennifer holds a bachelor's degree in Biology from Christopher Newport University. In her spare time, she is chasing after her 4 kids and supporting her firefighting husband.