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Advisory Committee Member Profile


Aaron Austin

Lowes
Director of Sales and Service
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Areas of Expertise
Introduction to Customer Experience, Customer Experience Strategy for Success, Customer-Focused Innovation, Principles Of Customer Relationship Building, Customer First Culture, Navigating Politics Of Change


Aaron currently serves as the Director of Services for Lowe's, where he oversees the strategic development and implementation of all program offerings to consumers. During his tenure, Aaron has held several other senior leadership roles inclusive of Operations, Merchandising, and Sales, delivering a proven track record of success and sustainable growth within each segment of the organization.



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School of Professional & Continuing Studies
University of Richmond
490 Westhampton Way
University of Richmond, VA 23273
Phone: 804.289.8133
spcs.richmond.edu

Contact Us

Adrienne Sobolak - Program Manager
Customer Experience
Email: asobolak@cx.richmond.zschool.com
Phone: 804.352.3443
 
Ellen Walter - Program Manager
Distinguished Women in Leadership
Email: ellen@wl.richmond.zchool.com
Phone: 713.292.0116
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