Advisory Committee Member Profile
Anna Smith
USAA- Consultant/Contractor
Risk Analyst 
Areas of Expertise
Risk Management and Customer Experience
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Anna (Maria) Smith -Nero is a Risk Management Consultant with a strong passion for Customer Experience. She has 12 years of Banking experience specializing in Digital Banking and has worked in several other industries including Automotive Transport, Insurance, and Retail. Maria graduated from Virginia University with a Bachelor's degree in Marketing and earned a Master's Certificate in Project Management from Villanova University.
She is a Certified Scrum Master (CSM) and a Certified Scrum Product Owner (CSPO). Maria enjoys participating in collaborative team environments to solve problems, generate innovative ideas, create visions, and build strong working relationships.
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