Advisory Committee Member Profile
Director, Global Product Management and Strategy
Areas of Expertise
Introduction to Customer Experience, Customer Experience Strategy for Success, Your Customers, Their Journey, Accelerate & Improve Decisions With Data, Customer-Focused Innovation, Customer First Culture
TONY CHAPMAN has worked in the Aviation IT Industry for over 30 years and joined ARINC, in February 2003 as the Airports Systems Product Manager within the EMEA region.
After holding various positions of Engineering Director, Director of Product Development, Senior Director of Integrated Travel Solutions, he is now Senior Director, Product Management and Strategy for Global Airports
He started his aviation career with Pan Am as a financial systems developer and then moved to technical systems support, transitioning to United Airlines as Senior Technical Support Analyst and later the EMEA Regional Manager responsible for all IT related systems.
Tony has a degree in Mechanical Engineering and is a Chartered Engineer and a member of the British Computer Society.