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 Advisory Committee Member Profile


Ashley Shoval

Shoval Design LLC
Design Strategist & Design Thinking Consultant/Trainer/Coach
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Areas of Expertise
CX Research & Strategy
Ashley is a Design Strategist and Innovation Consultant with over 20 years of experience practicing, training, building, leading and scaling top-performing, cross-functional teams in product strategy, design thinking, agile methodologies and user experience. Most recently her work has been concentrated in the commercial sectors of Fortune 100 companies. 

As a former Assistant Professor at Virginia Commonwealth University, Ashley is also a seasoned instructional designer, coach and mentor having created and taught courses in design strategy and execution. Her work has won national awards in Mobile App Innovations and she continues to serve as a guest instructor.

As a founder of 3 businesses, Ashley brings a generalist's perspective, an entrepreneurial mindset and many lessons learned. She regularly speaks on Design Thinking topics at events and conferences. And as a passion project, she also coaches individuals and groups in career transitions using her own proprietary Design Thinking techniques and tools. Learn more at: ashleyshoval.com 

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LOCATION
School of Professional and Continuing Studies
490 Westhampton Way
University of Richmond, VA  23273

CONTACT US

Program Manager: Adrienne Sobolak
Email: asobolak@cx.richmond.zschool.com
Phone: (804) 352-3443

CUSTOMER EXPERIENCE PROGRAM at the UNIVERSITY OF RICHMOND

The Customer Experience Certificate Program is designed to train and develop professionals in the ever-evolving customer experience field.
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  • Home
  • About
    • CX Difference
    • Instructors
    • About Zschool
  • Program Info
    • Curriculum
    • Testimonials
  • Register
    • Register Now
    • Pay Now!
  • Corporate Programs
  • Contact