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         Advisory Board Member Profile


Ben Wilson

BMW Field Operations
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Areas of Expertise
Your Customers, Their Journey
Ben has spent the majority of his career working in the automotive vertical.   He has worked w/ the big company’s in the space such as Cox Automotive and CDK Global crafting digital marketing strategies for automotive groups.  Ben is currently working at Shift Digital as a Field Consultant for BMW’s Eastern Region. 

​In his current role, Ben consults with BMW tier 3 retailers to develop go to market strategies and optimize their online presence by focusing on aligning the digital customer experience with their in-store experience. 

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CONTACT US

University of Richmond
School of Professional and Continuing Studies

13926 Hull  Street Rd  #1032
Midlothian, VA 23112
Rachel Nicholas - Program Manager
Email: Rnichol4@richmond.edu
Phone: (804) 352-3443

CUSTOMER EXPERIENCE PROGRAM at the UNIVERSITY OF RICHMOND

The Customer Experience Certificate Program is designed to train and develop professionals in the ever-evolving customer experience field.
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