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         Advisory Board Member Profile


Brett Penhollow

INDEVCO North America, Inc.
Director, Human Resources
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Areas of Expertise
Customer First Culture, Navigating Politics Of Change


As Head of Human Resources for INDEVCO North America, Brett emphasizes employee experience and organizational adaptability as the route to positive customer experience. Brett specializes in organizational culture and strategic change management.



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CONTACT US

University of Richmond
School of Professional and Continuing Studies

13926 Hull  Street Rd  #1032
Midlothian, VA 23112
Rachel Nicholas - Program Manager
Email: Rnichol4@richmond.edu
Phone: (804) 352-3443

CUSTOMER EXPERIENCE PROGRAM at the UNIVERSITY OF RICHMOND

The Customer Experience Certificate Program is designed to train and develop professionals in the ever-evolving customer experience field.
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