Advisory Committee Member Profile

Charise Mason

Fidelity Investments
Service Support Specialist/ Research and Resolution
Areas of Expertise
Introduction to Customer Experience;Customer First Culture


I am a 2013 graduate from the University of Richmond's Continuing Studies program earning a Bachelors of Applied Studies in Human Resources.  I then earned a Master of Arts in Executive Leadership from Liberty University in 2017.   I have over 15 years  experience in the Financial Services Industry, and I am currently employed with Fidelity Investments. 




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LOCATION
School of Professional and Continuing Studies
490 Westhampton Way
University of Richmond, VA  23273

CONTACT US

Program Manager: Rachel Nicholas
Email: Rnichol4@richmond.edu
Phone: (804) 352-3443

CUSTOMER EXPERIENCE PROGRAM at the UNIVERSITY OF RICHMOND

The Customer Experience Certificate Program is designed to train and develop professionals in the ever-evolving customer experience field.
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