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         Advisory Board Member Profile


Cliff Twiggs

Topgolf
Director, Operations
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Areas of Expertise
Introduction to Customer Experience, Customer Experience Strategy for Success, Your Customers, Their Journey, Accelerate & Improve Decisions With Data, Customer-Focused Innovation, Principles Of Customer Relationship Building, Customer First Culture


Over 25 years in the hospitality industry. 17 years with Darden Restaurants opening units in DC, Maryland and Virginia. Joined Topgolf in 2016 in Jacksonville Fl. Promoted to Director of Operations in 2018 opening a venue in Pharr, Texas and then Richmond, Va. Served in The U.S. Navy during Operations Desert Shield/Storm out of Norfolk, Va







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To learn more about how the University of Richmond Customer Experience Program program helps executives drive real business results, download a brochure and schedule a call with one of our career counselors.
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LOCATIONS

CONTACT US

University of Richmond
School of Professional and Continuing Studies

13926 Hull  Street Rd  #1032
Midlothian, VA 23112
Rachel Nicholas - Program Manager
Email: Rnichol4@richmond.edu
Phone: (804) 352-3443

CUSTOMER EXPERIENCE PROGRAM at the UNIVERSITY OF RICHMOND

The Customer Experience Certificate Program is designed to train and develop professionals in the ever-evolving customer experience field.
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