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    • Zschool Partnership
    • FAQ
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    • Customer Experience
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  • About
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    • FAQ
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Advisory Committee Member Profile


Cliff Twiggs

Topgolf
Director, Operations
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Areas of Expertise
Introduction to Customer Experience, Customer Experience Strategy for Success, Your Customers, Their Journey, Accelerate & Improve Decisions With Data, Customer-Focused Innovation, Principles Of Customer Relationship Building, Customer First Culture


Over 25 years in the hospitality industry. 17 years with Darden Restaurants opening units in DC, Maryland and Virginia. Joined Topgolf in 2016 in Jacksonville Fl. Promoted to Director of Operations in 2018 opening a venue in Pharr, Texas and then Richmond, Va. Served in The U.S. Navy during Operations Desert Shield/Storm out of Norfolk, Va







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School of Professional & Continuing Studies
University of Richmond
490 Westhampton Way
University of Richmond, VA 23273
Phone: 804.289.8133
spcs.richmond.edu

Contact Us

Adrienne Sobolak - Program Manager
Customer Experience
Email: asobolak@cx.richmond.zschool.com
Phone: 804.352.3443
 
Ellen Walter - Program Manager
Distinguished Women in Leadership
Email: ellen@wl.richmond.zchool.com
Phone: 713.292.0116
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