Advisory Committee Member Profile
Cliff Twiggs
Topgolf
Director, Operations Areas of Expertise
Introduction to Customer Experience, Customer Experience Strategy for Success, Your Customers, Their Journey, Accelerate & Improve Decisions With Data, Customer-Focused Innovation, Principles Of Customer Relationship Building, Customer First Culture
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Over 25 years in the hospitality industry. 17 years with Darden Restaurants opening units in DC, Maryland and Virginia. Joined Topgolf in 2016 in Jacksonville Fl. Promoted to Director of Operations in 2018 opening a venue in Pharr, Texas and then Richmond, Va. Served in The U.S. Navy during Operations Desert Shield/Storm out of Norfolk, Va |