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         Advisory Board Member Profile


Craig Chanoff

EVERFI
Chief Customer Officer
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Areas of Expertise
Introduction to Customer Experience, Navigating Politics Of Change
Craig has more than 20 years of executive leadership and technology experience. He currently serves at the Chief Customer Officer at EVERFI, a technology company driving social change through education to address the most challenging issues affecting society. Previously, Craig was an Executive at Blackboard where he oversaw the Student Lifecylcle Services business.

Craig regularly guest lectures at universities on creating exceptional customer service practices within a company. He is a member of the Board of Directors of Tech Impact, a technology service provider for non-profit organizations that also oversees career training for economically disadvantaged adults. Craig also advises undergraduate students at the University of Maryland.

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To learn more about how the University of Richmond Customer Experience Program program helps executives drive real business results, download a brochure and schedule a call with one of our career counselors.
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LOCATIONS

CONTACT US

University of Richmond
School of Professional and Continuing Studies

13926 Hull  Street Rd  #1032
Midlothian, VA 23112
Rachel Nicholas - Program Manager
Email: Rnichol4@richmond.edu
Phone: (804) 352-3443

CUSTOMER EXPERIENCE PROGRAM at the UNIVERSITY OF RICHMOND

The Customer Experience Certificate Program is designed to train and develop professionals in the ever-evolving customer experience field.
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