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Advisory Committee Member Profile


Demetrius Frazier

Kaiser Aluminum
Senior Director, Learning and Development
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Areas of Expertise
New customer development, new product / service development, organizational change management, sales team leadership


As the Senior Director of Learning and Development for Kaiser Aluminum, Demetrius leads employee development initiatives across all functions and leadership levels.  Utilizing a background in customer development, continuous improvement and sales leadership, he develops winning strategies to improve the customer experience.



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To learn more about how the University of Richmond Customer Experience Program program helps executives drive real business results, download a brochure and schedule a call with one of our career counselors.
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LOCATION
School of Professional and Continuing Studies
490 West Hampton Way
University of Richmond, VA  23273

CONTACT US

Program Manager: Rachel Nicholas
Email: Rnichol4@richmond.edu
Phone: (804) 352-3443

CUSTOMER EXPERIENCE PROGRAM at the UNIVERSITY OF RICHMOND

The Customer Experience Certificate Program is designed to train and develop professionals in the ever-evolving customer experience field.
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