Advisory Board Member Profile
Doug Stern
International Association of Fire Fighters
Director, Strategic Campaigns & Media Relations 
Areas of Expertise
Your Customers, Their Journey, Customer-Focused Innovation
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As Director of Strategic Campaigns and Media Relations for the International Association of Fire Fighters Doug Stern is responsible for assisting more than 3000 with developing and implementing communications plans to build the brand of the unionized fire fighters. That assistance includes crisis communications, creating and executing political campaigns, and building comprehensive PR plans. He is also responsible for all media relations for the IAFF in the United States and Canada.
Doug spent 23 years as a front-line fire fighter in the city of Cincinnati. During that time, he also served as the Cincinnati Fire Fighters Communications Director and Director of Communications and Public Relations for the Ohio Association of Professional Fire Fighters where he was responsible for all external and internal communications processes. Stern holds a BA in Communications/Public Relations from Xavier University. He lives in Alexandria Virginia with his wife and two dogs.
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