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    • Zschool Partnership
    • FAQ
  • Register & Pay
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  • Our Programs
    • Customer Experience
    • Distinguished Women in Leadership
  • About
    • Zschool Partnership
    • FAQ
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Advisory Committee Member Profile


Eric Schmude

Pitney Bowes Inc.
Director, Enterprise Strategic Accounts State & Local Government
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Areas of Expertise
Your Customers, Their Journey, Principles Of Customer Relationship Building, Customer First Culture

Eric has 35 years’ experience in customer facing, client centric roles in the field of Customer Experience. Currently with Pitney Bowes Inc., he has successfully negotiated and managed enterprise contracts in the State and Local, Education, and Federal public sectors. Prior to joining PBI, Eric’s client portfolio included HJ Heinz, Philip Morris USA, Allegheny Ludlum Corp, and others. 

His experience working with internal and external cross functional teams brings valuable insight to the Board, instructors, and participants, and he looks forward to working with everyone in this exciting new Certificate program.

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School of Professional & Continuing Studies
University of Richmond
490 Westhampton Way
University of Richmond, VA 23273
Phone: 804.289.8133
spcs.richmond.edu

Contact Us

Adrienne Sobolak - Program Manager
Customer Experience
Email: asobolak@cx.richmond.zschool.com
Phone: 804.352.3443
 
Ellen Walter - Program Manager
Distinguished Women in Leadership
Email: ellen@wl.richmond.zchool.com
Phone: 713.292.0116
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