Advisory Committee Member Profile
Eric Schmude
Pitney Bowes Inc.
Director, Enterprise Strategic Accounts State & Local Government 
Areas of Expertise
Your Customers, Their Journey, Principles Of Customer Relationship Building, Customer First Culture
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Eric has 35 years’ experience in customer facing, client centric roles in the field of Customer Experience. Currently with Pitney Bowes Inc., he has successfully negotiated and managed enterprise contracts in the State and Local, Education, and Federal public sectors. Prior to joining PBI, Eric’s client portfolio included HJ Heinz, Philip Morris USA, Allegheny Ludlum Corp, and others. His experience working with internal and external cross functional teams brings valuable insight to the Board, instructors, and participants, and he looks forward to working with everyone in this exciting new Certificate program.
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