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    Advisory Committee Member Profile


Felecia Payne

Purple Communications
Regional Manager of Operations
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Areas of Expertise
Customer-Focused Innovation, Customer First Culture


My name is Felecia Payne and I am very excited to have been selected to be a part of the URCX Advisory Board. I am a Regional Manager of Operation for Purple Communications, a company that I have been a part of for the past 11 years. I am also a Nationally Certified American Sign Language Interpreter and very interested in every aspect of customer services, both internal and external to businesses and organizations. I look forward to working and learning with you all.

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School of Professional & Continuing Studies
University of Richmond
490 Westhampton Way
University of Richmond, VA 23273
Phone: 804.289.8133
spcs.richmond.edu

Contact Us

Adrienne Sobolak - Program Manager
Customer Experience
Email: asobolak@cx.richmond.zschool.com
Phone: 804.352.3443
 
Ellen Walter - Program Manager
Distinguished Women in Leadership
Email: ellen@wl.richmond.zchool.com
Phone: 713.292.0116
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