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    • Zschool Partnership
    • FAQ
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  • Our Programs
    • Customer Experience
    • Distinguished Women in Leadership
  • About
    • Zschool Partnership
    • FAQ
  • Register & Pay

  Advisory Committee Member Profile


Greg Kihlstrom

Cravety
President & Chief Experience Officer
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Areas of Expertise
Introduction to Customer Experience,Customer Experience Strategy for Success,Your Customers, Their Journey, Accelerate & Improve Decisions With Data, Customer First Culture


Greg is an entrepreneur, author and speaker. He is currently President and Chief Experience Officer at Cravety. He is an award-winning CX strategist who has worked with top brands, including AOL, Choice Hotels, Coca-Cola, GEICO, Marriott Hotels, MTV, Starbucks, Toyota and United Nations.




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School of Professional & Continuing Studies
University of Richmond
490 Westhampton Way
University of Richmond, VA 23273
Phone: 804.289.8133
spcs.richmond.edu

Contact Us

Adrienne Sobolak - Program Manager
Customer Experience
Email: asobolak@cx.richmond.zschool.com
Phone: 804.352.3443
 
Ellen Walter - Program Manager
Distinguished Women in Leadership
Email: ellen@wl.richmond.zchool.com
Phone: 713.292.0116
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