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Advisory Committee Member Profile


Greta Pata

Stanley Black & Decker
Director, Field Operations (Americas)
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Areas of Expertise
Security services. The challenge of delivery a service, which may not be tangible as in some product left behind. The lasting impression of a great experience while protecting your assets is something I am passionate about. 


​In her role as Director of Field Operations at Stanley Security, Greta is responsible for operational excellence across the Americas for some very demanding data center clients. She has spent the last 25 years primarily in the security services industry, having both vendor and client experience, providing a unique and valuable perspective.

Greta’s passion of behalf of the client sets her apart and drives her team to constantly improve their delivery model.

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LOCATION
School of Professional and Continuing Studies
490 West Hampton Way
University of Richmond, VA  23273

CONTACT US

Program Manager: Rachel Nicholas
Email: Rnichol4@richmond.edu
Phone: (804) 352-3443

CUSTOMER EXPERIENCE PROGRAM at the UNIVERSITY OF RICHMOND

The Customer Experience Certificate Program is designed to train and develop professionals in the ever-evolving customer experience field.
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