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      Advisory Committee Member Profile


Henry Lai

Colonial Williamsburg Foundation
VP of Finance
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Areas of Expertise
Accelerate & Improve Decisions With Data
Henry Lai is the Vice President of Finance for Colonial Williamsburg Foundation (CWF), where he leads the financial operations including accounting, financial and strategic planning, and decision support. As a seasoned finance executive, Henry has extensive experience in the global retail, consumer goods and services industries, enabling business strategies and driving profit growth through customer value creation for top consumer brands.

Prior to CWF, Henry served in a range of corporate and operations finance roles at Lumber Liquidators, Sony Corporation of America, Williams-Sonoma Inc., and Starbucks.

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LOCATION
School of Professional and Continuing Studies
490 Westhampton Way
University of Richmond, VA  23273

CONTACT US

Program Manager: Adrienne Sobolak
Email: asobolak@cx.richmond.zschool.com
Phone: (804) 352-3443

CUSTOMER EXPERIENCE PROGRAM at the UNIVERSITY OF RICHMOND

The Customer Experience Certificate Program is designed to train and develop professionals in the ever-evolving customer experience field.
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  • Home
  • About
    • CX Difference
    • Instructors
    • About Zschool
  • Program Info
    • Curriculum
    • Testimonials
  • Register
    • Register Now
    • Pay Now!
  • Corporate Programs
  • Contact