Advisory Board Member Profile
Executive Vice President and Cao
Areas of Expertise
Introduction to Customer Experience,Customer Experience Strategy for Success,Your Customers, Their Journey, Accelerate & Improve Decisions With Data, Customer-Focused Innovation, Principles Of Customer Relationship Building, Customer First Culture, Navigating Politics Of Change
Jacob has over 15 years of experience in the federal contracting industry, working for large and small companies in positions involving operational, financial, and business development responsibilities. He is currently the EVP & Chief Administrative Officer for ASRC Federal, a leading federal services contractor.
In this role, Jacob's responsibilities include leading enterprise-wide optimization initiatives to improve execution and financial performance, improve the internal and external customer experience, and drive quality and continuous improvement.
He is a Certified Public Accountant with a Bachelor's in Business Administration and an MBA in Project Management from the University of Mary Washington.