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         Advisory Board Member Profile


Jay Stecher

The Port of Virginia
Chief Marketing Officer

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Areas of Expertise
Introduction to Customer Experience, Customer Experience Strategy for Success
James (Jay) R. Stecher is the chief marketing officer (CMO) for the Virginia Port Authority (VPA) and in this role he is responsible for overseeing the planning, development and execution of the organization’s marketing, communications, and branding initiatives.

Jay’s years on both the client and agency side of marketing as well as his experience as a small business owner have honed his leadership skills and his ability to take complex concepts and communicate them simply.

Before arriving at The Port of Virginia, Jay oversaw the marketing and branding efforts for LifeNet Health – the world’s largest non-profit biotechnology organization. His years in advertising agencies led him to start his own agency prior to working for LifeNet Health.

Jay has a bachelor’s degree from the University of Delaware.

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To learn more about how the University of Richmond Customer Experience Program program helps executives drive real business results, download a brochure and schedule a call with one of our career counselors.
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LOCATIONS

CONTACT US

University of Richmond
School of Professional and Continuing Studies

13926 Hull  Street Rd  #1032
Midlothian, VA 23112
Rachel Nicholas - Program Manager
Email: Rnichol4@richmond.edu
Phone: (804) 352-3443

CUSTOMER EXPERIENCE PROGRAM at the UNIVERSITY OF RICHMOND

The Customer Experience Certificate Program is designed to train and develop professionals in the ever-evolving customer experience field.
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