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Advisory Committee Member Profile


Jennifer Musick

CACI
Operations Manager, Organ Center
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Areas of Expertise
Your Customers, Their Journey;Customer-Focused Innovation;Customer First Culture
Jennifer thrives as a mission-driven leader. In her current role as the Operations Manager in the Organ Center at the United Network for Organ Sharing (UNOS) in Richmond, Virginia, she oversees a team directly supporting the organ transplant community who maintain the national organ waiting list for the United States, coordinate medical peer review of life saving organs, and support a national kidney paired donation program. She is Six Sigma Yellow Belt certified promoting a culture of continuous improvement in the organization and believes customers drive improvement. Jennifer holds a bachelor's degree in Biology from Christopher Newport University. In her spare time, she is chasing after her 4 kids and supporting her firefighting husband.

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LOCATION
School of Professional and Continuing Studies
490 Westhampton Way
University of Richmond, VA  23273

CONTACT US

Program Manager: Adrienne Sobolak
Email: asobolak@cx.richmond.zschool.com
Phone: (804) 352-3443

CUSTOMER EXPERIENCE PROGRAM at the UNIVERSITY OF RICHMOND

The Customer Experience Certificate Program is designed to train and develop professionals in the ever-evolving customer experience field.
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  • Home
  • About
    • CX Difference
    • Instructors
    • About Zschool
  • Program Info
    • Curriculum
    • Testimonials
  • Register
    • Register Now
    • Pay Now!
  • Corporate Programs
  • Contact