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        Advisory Committee Member Profile


Jenny Glenn

Vice President of Training & Field Operations
Virginia Farm Bureau Mutual Insurance Company
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Areas of Expertise
Customer-Focused Innovation
Jenny is Vice President of Training & Field Operations for Virginia Farm Bureau Mutual Insurance Company. She has led multiple aspects of the customer experience for the organization including the centralized policy services call center as well as the customer service operations in the company’s 104 branch offices. 

She is currently executive co-leader of the corporate Innovation Team as well as an executive stakeholder of the Digital Customer Experience Team.

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School of Professional & Continuing Studies
University of Richmond
490 Westhampton Way
University of Richmond, VA 23273
Phone: 804.289.8133
spcs.richmond.edu

Contact Us

Adrienne Sobolak - Program Manager
Customer Experience
Email: asobolak@cx.richmond.zschool.com
Phone: 804.352.3443
 
Ellen Walter - Program Manager
Distinguished Women in Leadership
Email: ellen@wl.richmond.zchool.com
Phone: 713.292.0116
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