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    • Zschool Partnership
    • FAQ
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    • FAQ
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Advisory Committee Member Profile


Julia Koczot

Senior Customer Success Manager & Solutions Engineer
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Areas of Expertise
Introduction to Customer Experience, Customer Experience Strategy for Success, Your Customers, Their Journey
Julia has been a Customer Success Manager and Solutions Engineer for start-up companies for over five years. She developed and implemented several internal Customer Success handbooks which guided the relationships between team members and customers.

She is a strong believer in understanding a customer's larger goals as they have a constant impact on the day to day actions. 
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School of Professional & Continuing Studies
University of Richmond
490 Westhampton Way
University of Richmond, VA 23273
Phone: 804.289.8133
spcs.richmond.edu

Contact Us

Adrienne Sobolak - Program Manager
Customer Experience
Email: asobolak@cx.richmond.zschool.com
Phone: 804.352.3443
 
Ellen Walter - Program Manager
Distinguished Women in Leadership
Email: ellen@wl.richmond.zchool.com
Phone: 713.292.0116
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