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Advisory Committee Member Profile


Julia Koczot

Senior Customer Success Manager & Solutions Engineer
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Areas of Expertise
Introduction to Customer Experience, Customer Experience Strategy for Success, Your Customers, Their Journey
Julia has been a Customer Success Manager and Solutions Engineer for start-up companies for over five years. She developed and implemented several internal Customer Success handbooks which guided the relationships between team members and customers.

She is a strong believer in understanding a customer's larger goals as they have a constant impact on the day to day actions. 
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To learn more about how the University of Richmond Customer Experience Program program helps executives drive real business results, download a brochure and schedule a call with one of our career counselors.
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LOCATION
School of Professional and Continuing Studies
490 Westhampton Way
University of Richmond, VA  23273

CONTACT US

Program Manager: Adrienne Sobolak
Email: asobolak@cx.richmond.zschool.com
Phone: (804) 352-3443

CUSTOMER EXPERIENCE PROGRAM at the UNIVERSITY OF RICHMOND

The Customer Experience Certificate Program is designed to train and develop professionals in the ever-evolving customer experience field.
Powered by an educational partnership with Zschool.
  • Home
  • About
    • CX Difference
    • Instructors
    • About Zschool
  • Program Info
    • Curriculum
    • Testimonials
  • Register
    • Register Now
    • Pay Now!
  • Corporate Programs
  • Contact