RICHMOND CX
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Advisory Committee Member Profile


Katherine Dooley

Shentel
Leasing Assistant
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Areas of Expertise
Introduction to Customer Experience, Customer Experience Strategy for Success, Accelerate & Improve Decisions With Data, Customer First Culture


Katherine Dooley is a revered and respected customer service and sales specialist. With over 20 years of Customer Service experience, she has dominated in various sales and customer focus businesses. Working predominately in Specialty Retail sales, she excels at effective communication and customer satisfaction resulting in record sales and multiple recognitions. Katherine brings a comprehensive and relatable approach to her customers, which has allowed her to relate and communicate with a diverse range of customers and clients.

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To learn more about how the University of Richmond Customer Experience Program program helps executives drive real business results, download a brochure and schedule a call with one of our career counselors.
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LOCATION
School of Professional and Continuing Studies
490 Westhampton Way
University of Richmond, VA  23273

CONTACT US

Program Manager: Adrienne Sobolak
Email: asobolak@cx.richmond.zschool.com
Phone: (804) 352-3443

CUSTOMER EXPERIENCE PROGRAM at the UNIVERSITY OF RICHMOND

The Customer Experience Certificate Program is designed to train and develop professionals in the ever-evolving customer experience field.
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  • Home
  • About
    • CX Difference
    • Instructors
    • About Zschool
  • Program Info
    • Curriculum
    • Testimonials
  • Register
    • Register Now
    • Pay Now!
  • Corporate Programs
  • Contact