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    • Zschool Partnership
    • FAQ
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    • Customer Experience
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Advisory Committee Member Profile


Katherine Dooley

Shentel
Leasing Assistant
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Areas of Expertise
Introduction to Customer Experience, Customer Experience Strategy for Success, Accelerate & Improve Decisions With Data, Customer First Culture


Katherine Dooley is a revered and respected customer service and sales specialist. With over 20 years of Customer Service experience, she has dominated in various sales and customer focus businesses. Working predominately in Specialty Retail sales, she excels at effective communication and customer satisfaction resulting in record sales and multiple recognitions. Katherine brings a comprehensive and relatable approach to her customers, which has allowed her to relate and communicate with a diverse range of customers and clients.

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School of Professional & Continuing Studies
University of Richmond
490 Westhampton Way
University of Richmond, VA 23273
Phone: 804.289.8133
spcs.richmond.edu

Contact Us

Adrienne Sobolak - Program Manager
Customer Experience
Email: asobolak@cx.richmond.zschool.com
Phone: 804.352.3443
 
Ellen Walter - Program Manager
Distinguished Women in Leadership
Email: ellen@wl.richmond.zchool.com
Phone: 713.292.0116
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