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    • Customer Experience
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  • About
    • Zschool Partnership
    • FAQ
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    • Customer Experience
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  • About
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    • FAQ
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 Advisory Committee Member Profile


Katherine Hight

O.C. Tanner Company
Managing Director
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Areas of Expertise
Introduction to Customer Experience, Your Customers, Their Journey, Principles Of Customer Relationship Building, Customer First Culture


A longtime resident of Richmond and a seasoned Sales Professional who works with global organizations to evaluate their overall culture, identify gaps and execute improvement strategy.








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School of Professional & Continuing Studies
University of Richmond
490 Westhampton Way
University of Richmond, VA 23273
Phone: 804.289.8133
spcs.richmond.edu

Contact Us

Adrienne Sobolak - Program Manager
Customer Experience
Email: asobolak@cx.richmond.zschool.com
Phone: 804.352.3443
 
Ellen Walter - Program Manager
Distinguished Women in Leadership
Email: ellen@wl.richmond.zchool.com
Phone: 713.292.0116
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