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         Advisory Board Member Profile


Katherine Hight

O.C. Tanner Company
Managing Director
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Areas of Expertise
Introduction to Customer Experience, Your Customers, Their Journey, Principles Of Customer Relationship Building, Customer First Culture


A longtime resident of Richmond and a seasoned Sales Professional who works with global organizations to evaluate their overall culture, identify gaps and execute improvement strategy.








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To learn more about how the University of Richmond Customer Experience Program program helps executives drive real business results, download a brochure and schedule a call with one of our career counselors.
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LOCATIONS

CONTACT US

University of Richmond
School of Professional and Continuing Studies

13926 Hull  Street Rd  #1032
Midlothian, VA 23112
Rachel Nicholas - Program Manager
Email: Rnichol4@richmond.edu
Phone: (804) 352-3443

CUSTOMER EXPERIENCE PROGRAM at the UNIVERSITY OF RICHMOND

The Customer Experience Certificate Program is designed to train and develop professionals in the ever-evolving customer experience field.
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