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         Advisory Board Member Profile


Kyle Fredette

TCF Capital Solutions
Vice President, Region Manager
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Areas of Expertise
Introduction to Customer Experience, Customer Experience Strategy for Success
Kyle has maintained and grown relationships with such various clients as the Missile Defense Agency, Department of Defense, Disney Worldwide Services, Northrop Grumman, John Hopkins Healthcare and WVU Medicine.  As various points in his career Kyle has exceled in Technical, Leadership, and Sales roles.  Currently he is responsible for Healthcare Finance within the Mid-Atlantic for TCF Capital Solutions, where he's been employed since 2009.

Kyle has a BBA in Computer Information Systems and BS in Mass Communication from James Madison University.  He also earned his MBA from the Kenan-Flagler Business School at the University of North Carolina at Chapel Hill.

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LOCATIONS

CONTACT US

University of Richmond
School of Professional and Continuing Studies

13926 Hull  Street Rd  #1032
Midlothian, VA 23112
Rachel Nicholas - Program Manager
Email: Rnichol4@richmond.edu
Phone: (804) 352-3443

CUSTOMER EXPERIENCE PROGRAM at the UNIVERSITY OF RICHMOND

The Customer Experience Certificate Program is designed to train and develop professionals in the ever-evolving customer experience field.
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