Advisory Committee Member Profile
Leo Victor Patino
Director, Capture & Proposal Management
Areas of Expertise
Introduction to Customer Experience;Customer First Culture
Leo is the Director of Capture and Proposal Management for Xcelerate Solutions, a mid-size consulting firm focused on delivering Strategic Consulting, Digital Transformation, and Enterprise Security services to the Federal Government. With more than 7 years of experience in federal contracting, he is intimately familiar with the importance of taking a customer-centric approach to support organizational growth. His experience has shown that to be effective, a deep understanding of the customer base is required.
He works with his teams to tie Customer Experience (CX) to mission outcomes, ultimately helping customers achieve critical mission objectives, manage budgets, mitigate risks, improve employee morale, and strengthen public trust.