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Advisory Committee Member Profile


Leo Victor Patino

Xcelerate Solutions
Director, Capture & Proposal Management
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Areas of Expertise
Introduction to Customer Experience;Customer First Culture
Leo is the Director of Capture and Proposal Management for Xcelerate Solutions, a mid-size consulting firm focused on delivering Strategic Consulting, Digital Transformation, and Enterprise Security services to the Federal Government. With more than 7 years of experience in federal contracting, he is intimately familiar with the importance of taking a customer-centric approach to support organizational growth. His experience has shown that to be effective, a deep understanding of the customer base is required.

He works with his teams to tie Customer Experience (CX) to mission outcomes, ultimately helping customers achieve critical mission objectives, manage budgets, mitigate risks, improve employee morale, and strengthen public trust.

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School of Professional & Continuing Studies
University of Richmond
490 Westhampton Way
University of Richmond, VA 23273
Phone: 804.289.8133
spcs.richmond.edu

Contact Us

Adrienne Sobolak - Program Manager
Customer Experience
Email: asobolak@cx.richmond.zschool.com
Phone: 804.352.3443
 
Ellen Walter - Program Manager
Distinguished Women in Leadership
Email: ellen@wl.richmond.zchool.com
Phone: 713.292.0116
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