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Advisory Committee Member Profile


Leo Victor Patino

Xcelerate Solutions
Director, Capture & Proposal Management
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Areas of Expertise
Introduction to Customer Experience;Customer First Culture
Leo is the Director of Capture and Proposal Management for Xcelerate Solutions, a mid-size consulting firm focused on delivering Strategic Consulting, Digital Transformation, and Enterprise Security services to the Federal Government. With more than 7 years of experience in federal contracting, he is intimately familiar with the importance of taking a customer-centric approach to support organizational growth. His experience has shown that to be effective, a deep understanding of the customer base is required.

He works with his teams to tie Customer Experience (CX) to mission outcomes, ultimately helping customers achieve critical mission objectives, manage budgets, mitigate risks, improve employee morale, and strengthen public trust.

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LOCATION
School of Professional and Continuing Studies
490 Westhampton Way
University of Richmond, VA  23273

CONTACT US

Program Manager: Adrienne Sobolak
Email: asobolak@cx.richmond.zschool.com
Phone: (804) 352-3443

CUSTOMER EXPERIENCE PROGRAM at the UNIVERSITY OF RICHMOND

The Customer Experience Certificate Program is designed to train and develop professionals in the ever-evolving customer experience field.
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  • Home
  • About
    • CX Difference
    • Instructors
    • About Zschool
  • Program Info
    • Curriculum
    • Testimonials
  • Register
    • Register Now
    • Pay Now!
  • Corporate Programs
  • Contact