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Advisory Committee Member Profile


Maggie Butler

Allianz Partners
Director, Customer Experience
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Areas of Expertise
Introduction to Customer Experience, Customer Experience Strategy for Success, Your Customers, Their Journey, Accelerate & Improve Decisions With Data, Customer First Culture
Maggie is the Director of Customer Experience at Allianz Global Assistance, a leading travel insurance and assistance company, where she is responsible for the development of customer experience strategy throughout the organization. In this role, Maggie partners with internal teams on the creation and implementation of key initiatives that are focused on improving customer satisfaction with the company’s products and services.

Prior to joining Allianz Global Assistance, Maggie spent several years working in the travel industry as the Director of Brand Management for Grand Circle Travel, and as the Marketing Manager of Villas of Distinction for World Travel Holdings.

Maggie graduated from Virginia Commonwealth University with a degree in Mass Communications with a concentration in Public Relations, and later she earned her Masters of Business Administration with a focus marketing from Babson College in Wellesley, Massachusetts.

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LOCATION
School of Professional and Continuing Studies
490 Westhampton Way
University of Richmond, VA  23273

CONTACT US

Program Manager: Adrienne Sobolak
Email: asobolak@cx.richmond.zschool.com
Phone: (804) 352-3443

CUSTOMER EXPERIENCE PROGRAM at the UNIVERSITY OF RICHMOND

The Customer Experience Certificate Program is designed to train and develop professionals in the ever-evolving customer experience field.
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  • Home
  • About
    • CX Difference
    • Instructors
    • About Zschool
  • Program Info
    • Curriculum
    • Testimonials
  • Register
    • Register Now
    • Pay Now!
  • Corporate Programs
  • Contact