Advisory Board Member Profile
Mark Smith
Victor Insurance Managers
Chief Underwriting Officer 
Areas of Expertise
Customer Experience Strategy for Success, Accelerate & Improve Decisions With Data, Customer-Focused Innovation, Navigating Politics Of Change
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Mark has been a leader in the insurance industry since graduating from Siena College in 1991 with a math degree. Mark has worked for small and large companies, domestically and foreign owned and on the carrier as well as distribution side. Mark has worked in nearly every capacity including actuarial, finance, marketing, sales and underwriting. The last 4 years have been spent innovating and implementing technological change at Victor Insurance, one of the largest Managing General Agents.
The impact of the changes are transforming the way the company interacts with its 35,000 customers, 20,000 agency distributors and 50,000-100,000 potential new clients each year.
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