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 Advisory Committee Member Profile


Mary Glerum

Mary Glerum
Director, Digital Product Management
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Areas of Expertise
Digital Product Management, Full Life-cycle User/Customer Experience
Mary T. Glerum is a customer-focused digital product management and marketing director with 20+ years of extensive experience serving companies in real estate, financial services, travel and higher education. She has a successful track record in B2C and B2B web and mobile product management, change management, marketing strategy, communications, SDLC methodologies and vendor management. She's a proven leader, known for driving consensus across diverse teams, and defining omni-channel digital strategies. She has earned certifications from the Scrum Alliance, as both a Certified Scrum Product Owner and a Certified Scrum Master. 

​Mary holds a Master of Science degree in Technology Management from the University of Virginia, was granted a fellowship to study at the Freie University of  Berlin in Germany, and a Bachelor of Business Administration from Western Michigan University.  She sits on the Steering Committee for RVA Product Tank, which is the local Richmond, VA chapter of the global Mind the Product organization. 

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LOCATION
School of Professional and Continuing Studies
490 Westhampton Way
University of Richmond, VA  23273

CONTACT US

Program Manager: Adrienne Sobolak
Email: asobolak@cx.richmond.zschool.com
Phone: (804) 352-3443

CUSTOMER EXPERIENCE PROGRAM at the UNIVERSITY OF RICHMOND

The Customer Experience Certificate Program is designed to train and develop professionals in the ever-evolving customer experience field.
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  • Home
  • About
    • CX Difference
    • Instructors
    • About Zschool
  • Program Info
    • Curriculum
    • Testimonials
  • Register
    • Register Now
    • Pay Now!
  • Corporate Programs
  • Contact