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    • Zschool Partnership
    • FAQ
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    • Customer Experience
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 Advisory Committee Member Profile


Matt Henke

Virginia Association of Volunteer Rescue Squads, Inc.
Executive Director
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Areas of Expertise
Introduction to Customer Experience, Customer Experience Strategy for Success, Your Customers, Their Journey, Accelerate & Improve Decisions With Data, Customer-Focused Innovation, Principles Of Customer Relationship Building, Customer First Culture, Navigating Politics Of Change



Matt has worked for over twenty years in the recreation and non profit management field. His experience includes operations management where he has managed large part time and full time staff teams, Human Resources, marketing, fundraising, board and volunteer management, facility management, change management, financial oversight and strategic planning.



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School of Professional & Continuing Studies
University of Richmond
490 Westhampton Way
University of Richmond, VA 23273
Phone: 804.289.8133
spcs.richmond.edu

Contact Us

Adrienne Sobolak - Program Manager
Customer Experience
Email: asobolak@cx.richmond.zschool.com
Phone: 804.352.3443
 
Ellen Walter - Program Manager
Distinguished Women in Leadership
Email: ellen@wl.richmond.zchool.com
Phone: 713.292.0116
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