Advisory Board Member Profile
Virginia Association of Volunteer Rescue Squads, Inc.
Areas of Expertise
Introduction to Customer Experience, Customer Experience Strategy for Success, Your Customers, Their Journey, Accelerate & Improve Decisions With Data, Customer-Focused Innovation, Principles Of Customer Relationship Building, Customer First Culture, Navigating Politics Of Change
Matt has worked for over twenty years in the recreation and non profit management field. His experience includes operations management where he has managed large part time and full time staff teams, Human Resources, marketing, fundraising, board and volunteer management, facility management, change management, financial oversight and strategic planning.