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Advisory Committee Member Profile


Matt Russell F.M.P.

CineBistro
Vice President of Operations
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Areas of Expertise
Introduction to Customer Experience, Customer Experience Strategy for Success, Customer First Culture, Navigating Politics Of Change
Matt Russell F.M.P. is a 25 year veteran of the hospitality and entertainment industry. He has owned his own restaurant, been in multi unit, regional, and executive level positions in both public as well as private companies. Today Matt is the Vice President of Operations for CMX CineBistro. He earned an Entrepreneurship and Strategic Management degree from the University of North Texas, He also holds the F.M.P. certification from the National Restaurant Educational Foundation, as well as many other industry credentials.

Matt also Co-Founded Power of People LLC, and will be releasing the companies debut management and leadership book in early 2021 with his business partner Tess DeClue. Over his career Matt has mentored a multitude of managers, directors, business executives, and helped them achieve their professional goals. Matt's greatest source of pride comes from his two wonderful children. Ashlynn (15) and Austin (12) are the highlight of his everyday life and by far his greatest success stories. Family is always first in his life and continues to inspire him everyday to help others achieve their goals.

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To learn more about how the University of Richmond Customer Experience Program program helps executives drive real business results, download a brochure and schedule a call with one of our career counselors.
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LOCATION
School of Professional and Continuing Studies
490 Westhampton Way
University of Richmond, VA  23273

CONTACT US

Program Manager: Adrienne Sobolak
Email: asobolak@cx.richmond.zschool.com
Phone: (804) 352-3443

CUSTOMER EXPERIENCE PROGRAM at the UNIVERSITY OF RICHMOND

The Customer Experience Certificate Program is designed to train and develop professionals in the ever-evolving customer experience field.
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  • Home
  • About
    • CX Difference
    • Instructors
    • About Zschool
  • Program Info
    • Curriculum
    • Testimonials
  • Register
    • Register Now
    • Pay Now!
  • Corporate Programs
  • Contact