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         Advisory Board Member Profile


Michael Cialdella

The Foundry
CEO/President
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Areas of Expertise
Introduction to Customer Experience, Customer Experience Strategy for Success, Your Customers, Their Journey, Principles Of Customer Relationship Building, Customer First Culture, Navigating Politics Of Change


40 years within the printing, graphic design and agency markets serving a wide-range of high-end  global clientele. Family owned  since 1913 specializing in the worldwide luxury Travel/hospitality, publishing, corporate, legal and packaging markets.

We've expanded worldwide to over 12 countries in producing high-end books, magazines, packaging and more where customer service is our top priority.

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To learn more about how the University of Richmond Customer Experience Program program helps executives drive real business results, download a brochure and schedule a call with one of our career counselors.
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LOCATIONS

CONTACT US

University of Richmond
School of Professional and Continuing Studies

13926 Hull  Street Rd  #1032
Midlothian, VA 23112
Rachel Nicholas - Program Manager
Email: Rnichol4@richmond.edu
Phone: (804) 352-3443

CUSTOMER EXPERIENCE PROGRAM at the UNIVERSITY OF RICHMOND

The Customer Experience Certificate Program is designed to train and develop professionals in the ever-evolving customer experience field.
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