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         Advisory Board Member Profile


Michael Lewis

Iron Mountain
Vice President and General Manager, US Federal Government
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Areas of Expertise
Introduction to Customer Experience, Principles Of Customer Relationship Building, Customer First Culture
Michael J. Lewis leads Iron Mountain’s portfolio of business for the Public Sector (Federal, State, Local, and Education segments), currently providing products and services designed to meet the specific information management needs of government agencies. He has P & L responsibility including:  Sales, Capture, Strategic Programs, Product Management, Marketing, Contracts and Compliance. Lewis brings more than 30 years’ general management and 19 years government experience in the federal sector, managing key agency relationships and overseeing product and service development. He joined Iron Mountain from Computer Sciences Corporation (now GDIT), where he served as general manager for the Defense Health Agency business. Prior to that, Lewis spent 23 years with Siemens in a variety of strategic leadership roles, including senior vice president of sales and general manager for the public sector for Siemens Enterprise Communications Group. He has also held senior level roles with GE and IBM.
 
Lewis holds a bachelor of business administration degree in Business Management from the University of Massachusetts at Amherst and has completed several executive management programs at Babson College, Duke University’s Fuqua School of Business, and GE’s advanced leadership development program. He is an active speaker, mentor, and volunteer with the Military Officers Association of America (MOAA), AFCEA and company veteran affinity groups assisting officers with their transition to the private sector. He also serves on a customer advisory board for the University of Richmond.

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CONTACT US

University of Richmond
School of Professional and Continuing Studies

13926 Hull  Street Rd  #1032
Midlothian, VA 23112
Rachel Nicholas - Program Manager
Email: Rnichol4@richmond.edu
Phone: (804) 352-3443

CUSTOMER EXPERIENCE PROGRAM at the UNIVERSITY OF RICHMOND

The Customer Experience Certificate Program is designed to train and develop professionals in the ever-evolving customer experience field.
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