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         Advisory Board Member Profile


Michael Orfini

Northern Trust
Senior Wealth Strategist | Wealth Management
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Areas of Expertise
Customer Experience Strategy for Success, Principles Of Customer Relationship Building, Customer First Culture
Mike serves as the Senior Wealth Strategist for The Northern Trust Mid-Atlantic office.  His primary responsibility is to develop customized financial solutions to meet the unique needs of his high-net-worth clients. 

Prior to Mike's 19 year banking career, he is a retired U.S. Naval Aviator and served in the White House as a Navy Captain and Military Advisor to two U.S. Vice Presidents.  Mike received a bachelor's of science degree from Villanova University, a master's degree from University of Southern California and a master's degree from Harvard University, John F. Kennedy School of Government.

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To learn more about how the University of Richmond Customer Experience Program program helps executives drive real business results, download a brochure and schedule a call with one of our career counselors.
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LOCATIONS

CONTACT US

University of Richmond
School of Professional and Continuing Studies

13926 Hull  Street Rd  #1032
Midlothian, VA 23112
Rachel Nicholas - Program Manager
Email: Rnichol4@richmond.edu
Phone: (804) 352-3443

CUSTOMER EXPERIENCE PROGRAM at the UNIVERSITY OF RICHMOND

The Customer Experience Certificate Program is designed to train and develop professionals in the ever-evolving customer experience field.
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