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Advisory Committee Member Profile


Mike Swader

Comscore, Inc.
Senior Director, Marketing Solutions
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Areas of Expertise
Introduction to Customer Experience, Customer Experience Strategy for Success, Your Customers, Their Journey, Accelerate & Improve Decisions With Data, Principles Of Customer Relationship Building, Customer First Culture, Navigating Politics Of Change


Substantial experience in analytical research across various industries (including but not limited to: automotive, automotive finance, financial services, telecommunications, CPG, and energy) with a proven ability to multi-task, process and accurately analyze data in a high paced fluid environment. Strong track record of leading successful, results oriented teams with a proven ability to enable growth among my direct reports.

I am a passionate team leader with a strong work ethic, organized, and thrive in an environment dedicated to providing value in quality information research.

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LOCATION
School of Professional and Continuing Studies
490 Westhampton Way
University of Richmond, VA  23273

CONTACT US

Program Manager: Adrienne Sobolak
Email: asobolak@cx.richmond.zschool.com
Phone: (804) 352-3443

CUSTOMER EXPERIENCE PROGRAM at the UNIVERSITY OF RICHMOND

The Customer Experience Certificate Program is designed to train and develop professionals in the ever-evolving customer experience field.
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  • Home
  • About
    • CX Difference
    • Instructors
    • About Zschool
  • Program Info
    • Curriculum
    • Testimonials
  • Register
    • Register Now
    • Pay Now!
  • Corporate Programs
  • Contact