RICHMOND CX
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Advisory Committee Member Profile


Pattie Haynes

The College Board
Champion Technology Education
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Areas of Expertise
Introduction to Customer Experience, Navigating Politics Of Change
Senior Executive and Management Professional

As an accomplished, results-oriented senior executive, thought-leader, and management professional with 30+ years of experience engaging strategic business development initiatives in support of enterprise growth, I’ve garnered a reputation as a dynamic leader capable of contributing to the measurable success of corporate objectives. With expertise that spans digital transformation, project and portfolio management, business development, and quality assurance -- my value remains unquestioned.

Over the past 30 years, I’ve positioned myself, my teams, and my clients in a way that targets growth and captures opportunity – opportunity for change and improvement, in what we do and how we do it. Having held various leadership positions at Sallie Mae, The College Board, and Campus Partners  I’ve proven my ability to deliver high quality results, direct multi-million-dollar projects, and engage every facet of the enterprise framework to pursue success. 
​Since 2013 I have been in the financial services industry with S&P Global, formerly SNL Financial, and based out of Charlottesville.  Education includes BA in History and English from the University of Virginia and MBA from the College of William & Mary. 

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LOCATION
School of Professional and Continuing Studies
490 Westhampton Way
University of Richmond, VA  23273

CONTACT US

Program Manager: Adrienne Sobolak
Email: asobolak@cx.richmond.zschool.com
Phone: (804) 352-3443

CUSTOMER EXPERIENCE PROGRAM at the UNIVERSITY OF RICHMOND

The Customer Experience Certificate Program is designed to train and develop professionals in the ever-evolving customer experience field.
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  • Home
  • About
    • CX Difference
    • Instructors
    • About Zschool
  • Program Info
    • Curriculum
    • Testimonials
  • Register
    • Register Now
    • Pay Now!
  • Corporate Programs
  • Contact