skip to main content
University of Richmond
  • Home
  • Our Programs
    • Customer Experience
    • Distinguished Women in Leadership
  • About
    • Zschool Partnership
    • FAQ
  • Register & Pay
  • Home
  • Our Programs
    • Customer Experience
    • Distinguished Women in Leadership
  • About
    • Zschool Partnership
    • FAQ
  • Register & Pay
Search
  • Home
  • Our Programs
    • Customer Experience
    • Distinguished Women in Leadership
  • About
    • Zschool Partnership
    • FAQ
  • Register & Pay

    Advisory Committee Member Profile


Richard Zong

Johnson, Mirmiran & Thompson, Inc.
Vice President
Picture

Areas of Expertise
Customer Experience Strategy for Success, Principles Of Customer Relationship Building
Rick brings over 40 years experience with pursuing his Customer’s satisfaction through each of the Owner, Contractor, and Designer’s perspectives from previous positions he has held in the Educational, Facilities and Industrial design/construction markets.  

As Vice President in the Facilities group with Johnson, Mirmiran & Thompson, he embraces their corporate Seller-Doer marketing culture that requires his commitment to understanding and exceeding his client’s expectations from preparing the technical proposal and executing the contract requirements to successfully delivering the final project.
He is a professional engineer with a BSEE from Pennsylvania State University and a Masters of Engineering Management from George Washington University that focused on personnel development and construction management. 

He is also a GDC Certified Mediator by the Virginia Supreme Court who emphasizes effective Alternative Dispute Resolution through facilitating deeper interpersonal communication of difficult issues.

Digital Badge (Copy to share)
Picture

    Contact Richard Now

Submit
Picture
School of Professional & Continuing Studies
University of Richmond
490 Westhampton Way
University of Richmond, VA 23273
Phone: 804.289.8133
spcs.richmond.edu

Contact Us

Adrienne Sobolak - Program Manager
Customer Experience
Email: asobolak@cx.richmond.zschool.com
Phone: 804.352.3443
 
Ellen Walter - Program Manager
Distinguished Women in Leadership
Email: ellen@wl.richmond.zchool.com
Phone: 713.292.0116
Picture
In partnership with Zschool