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Advisory Committee Member Profile


Rod Phillips

By Light
Chief Learning Officer
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Areas of Expertise
Customer Experience Strategy for Success, Customer First Culture
Rod served 29 years in Army positions requiring mission-critical telecommunications solutions at tactical, operational, and strategic levels, and supported worldwide joint and special operation requirements. Prior to joining By Light, he served as the Chief Information Officer/G6 for 1st Corps at Fort Lewis, WA. He was directly responsible for the Command, Control, Communications, Computers and Intelligence (C4ISR) design, deployment, and integration of signal resources for 1st Corps throughout the Pacific Region. At By Light, Dr. Phillips has served in project management and business development roles with AMC, AWG, DARPA, and special programs.

​He received his PhD in Information Technology and is currently responsible for the integration and optimization of learning management systems and organizational security. Dr. Phillips is PMP and Six Sigma Black Belt certified. 

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To learn more about how the University of Richmond Customer Experience Program program helps executives drive real business results, download a brochure and schedule a call with one of our career counselors.
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LOCATION
School of Professional and Continuing Studies
490 Westhampton Way
University of Richmond, VA  23273

CONTACT US

Program Manager: Adrienne Sobolak
Email: asobolak@cx.richmond.zschool.com
Phone: (804) 352-3443

CUSTOMER EXPERIENCE PROGRAM at the UNIVERSITY OF RICHMOND

The Customer Experience Certificate Program is designed to train and develop professionals in the ever-evolving customer experience field.
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  • Home
  • About
    • CX Difference
    • Instructors
    • About Zschool
  • Program Info
    • Curriculum
    • Testimonials
  • Register
    • Register Now
    • Pay Now!
  • Corporate Programs
  • Contact