Advisory Committee Member Profile
City of Norfolk, VA
Water Treatment Supervisor
Areas of Expertise
Principles Of Customer Relationship Building, Navigating Politics Of Change
As a leader in the water treatment field, Ryan is responsible for water treatment plant operations in Norfolk, Virginia. With over 15 years’ experience, he has been accountable for drinking water quality and has received multiple customer service awards. He serves as a liaison between the utility and various governmental and regulatory authorities and his work focuses on creating and maintaining partnerships with contractors, consultants and identifying interdepartmental collaborative initiatives. Public outreach, community engagement, employee development, and utility management are his primary areas of interest.
Ryan is a chairman for the Virginia American Water Works Association's (VA AWWA) Plant Operations Committee. He has presented water quality and public health topics at numerous seminars and conferences. He holds a Master’s in Public Administration from Old Dominion University.