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         Advisory Board Member Profile


Sherry Grady

Westminster Canterbury Richmond
Vice President
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Areas of Expertise
Principles Of Customer Relationship Building, Customer First Culture
Sherry is seasoned healthcare professional with 25+ years of experience in healthcare and facilities operations.  She is employed with Westminster Canterbury Richmond as their VP Facilities Management.  Previously, she was employed with HCA Healthcare  five years where she served as the Director of Facilities Management (DFM) and Administrative Director of Ancillary Services. 

Prior to HCA, Sherry was the Director of Support Service Operations at Pearl River County Hospital and Nursing Home in Poplarville, Mississippi, and previously held positions as Executive Director for assisted living and memory support communities.  Sherry served on the HCA Corporate DFM advisory board, is a member of The American College of Healthcare Executives (ACHE), LeadingAge, LeadingAgeVA, and is a Rotarian.

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LOCATIONS

CONTACT US

University of Richmond
School of Professional and Continuing Studies

13926 Hull  Street Rd  #1032
Midlothian, VA 23112
Rachel Nicholas - Program Manager
Email: Rnichol4@richmond.edu
Phone: (804) 352-3443

CUSTOMER EXPERIENCE PROGRAM at the UNIVERSITY OF RICHMOND

The Customer Experience Certificate Program is designed to train and develop professionals in the ever-evolving customer experience field.
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