Advisory Board Member Profile
National Institute for Learning Development
Director of Operations
Areas of Expertise
Introduction to Customer Experience, Customer Experience Strategy for Success, Your Customers, Their Journey, Customer-Focused Innovation, Principles Of Customer Relationship Building, Customer First Culture, Navigating Politics Of Change
Stephanie currently serves as the Director of Operations for NILD. Her nearly 20 years of business management and operations experience ranges from retail & real estate to healthcare & education. Stephanie excels at finding gaps and creating solutions to close them while ensuring excellent customer engagement.