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         Advisory Board Member Profile


Tom Cerny

Business Development Manager
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Areas of Expertise
Customer Experience Strategy for Success, Customer-Focused Innovation, Navigating Politics Of Change
I specialize in one of the most iconic elements of any consumer good brand – the printed label & package. Experienced with new to world launches, brand renovations and a wide range of applications to deliver the best result in the most agile environment. Focused on managing the multifaceted needs of companies ranging from design and brand focus to cost, supply chain & sustainability 
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LOCATIONS

CONTACT US

University of Richmond
School of Professional and Continuing Studies

13926 Hull  Street Rd  #1032
Midlothian, VA 23112
Rachel Nicholas - Program Manager
Email: Rnichol4@richmond.edu
Phone: (804) 352-3443

CUSTOMER EXPERIENCE PROGRAM at the UNIVERSITY OF RICHMOND

The Customer Experience Certificate Program is designed to train and develop professionals in the ever-evolving customer experience field.
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