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         Advisory Board Member Profile


Tom Massie

Nutanix
Manager, Customer Success Strategy & Operations

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Areas of Expertise
Customer Success Strategy and Operations.
An accomplished enterprise engineer specializing in IT Strategic Planning, Hybrid Cloud Architecture, and Customer Success. Strong communication and trusted advisor skills, with a career characterized by natural movement between technical domains and leadership roles. Expert knowledge in requirements engineering & analysis and translating business/capability's needs into technology roadmaps and executable implementation plans to drive hybrid cloud adoption.

Currently, lead a Customer Success team at Nutanix focused on the US Public Sector market.


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CONTACT US

University of Richmond
School of Professional and Continuing Studies

13926 Hull  Street Rd  #1032
Midlothian, VA 23112
Rachel Nicholas - Program Manager
Email: Rnichol4@richmond.edu
Phone: (804) 352-3443

CUSTOMER EXPERIENCE PROGRAM at the UNIVERSITY OF RICHMOND

The Customer Experience Certificate Program is designed to train and develop professionals in the ever-evolving customer experience field.
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