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Advisory Committee Member Profile


Tom Massie

Nutanix
Manager, Customer Success Strategy & Operations

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Areas of Expertise
Customer Success Strategy and Operations.
An accomplished enterprise engineer specializing in IT Strategic Planning, Hybrid Cloud Architecture, and Customer Success. Strong communication and trusted advisor skills, with a career characterized by natural movement between technical domains and leadership roles. Expert knowledge in requirements engineering & analysis and translating business/capability's needs into technology roadmaps and executable implementation plans to drive hybrid cloud adoption.

Currently, lead a Customer Success team at Nutanix focused on the US Public Sector market.


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LOCATION
School of Professional and Continuing Studies
490 Westhampton Way
University of Richmond, VA  23273

CONTACT US

Program Manager: Adrienne Sobolak
Email: asobolak@cx.richmond.zschool.com
Phone: (804) 352-3443

CUSTOMER EXPERIENCE PROGRAM at the UNIVERSITY OF RICHMOND

The Customer Experience Certificate Program is designed to train and develop professionals in the ever-evolving customer experience field.
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  • Home
  • About
    • CX Difference
    • Instructors
    • About Zschool
  • Program Info
    • Curriculum
    • Testimonials
  • Register
    • Register Now
    • Pay Now!
  • Corporate Programs
  • Contact