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Advisory Committee Member Profile


Tonda Arthur

AVP, Banking Center Manager
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Areas of Expertise
Introduction to Customer Experience, Customer Experience Strategy for Success, Your Customers, Their Journey, Customer-Focused Innovation, Principles Of Customer Relationship Building, Customer First Culture
Tonda Arthur, AVP, Banking Center Manager at First Bank, has been in community banking for nearly 30 years. Her passion for serving small businesses and the community is rooted in her work at Arthur’s Electric Service, a family owned business that’s served Richmond’s outdoor power equipment needs for 98 years.

She serves as President of the Westhampton Merchant Association and Assistant Governor for Rotary District 7600. She strongly believes being involved in the community she lives in serves as a key factor to a rewarding career and successful business.

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To learn more about how the University of Richmond Customer Experience Program program helps executives drive real business results, download a brochure and schedule a call with one of our career counselors.
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LOCATION
School of Professional and Continuing Studies
490 Westhampton Way
University of Richmond, VA  23273

CONTACT US

Program Manager: Adrienne Sobolak
Email: asobolak@cx.richmond.zschool.com
Phone: (804) 352-3443

CUSTOMER EXPERIENCE PROGRAM at the UNIVERSITY OF RICHMOND

The Customer Experience Certificate Program is designed to train and develop professionals in the ever-evolving customer experience field.
Powered by an educational partnership with Zschool.
  • Home
  • About
    • CX Difference
    • Instructors
    • About Zschool
  • Program Info
    • Curriculum
    • Testimonials
  • Register
    • Register Now
    • Pay Now!
  • Corporate Programs
  • Contact