RICHMOND CX
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Advisory Committee Member Profile


Travis Hicks

Director Of Web Operations
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Areas of Expertise
Customer-Focused Innovation, Customer First Culture, Navigating Politics Of Change
Travis Hicks joined the American Society of Clinical Oncology in 2015 and currently serves as the director of web operations. In that capacity, Travis oversees a team that charged with maintaining ASCO’s digital content, promoting customer-first design, and using data and A/B testing to optimize user experiences.

Prior to joining ASCO, Travis served as the director of publishing and director of new product development for Thompson Information Services, formerly Thompson Publishing Group. Travis began his career as a journalist covering Congressional education policy and is a graduate of James Madison University. 

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To learn more about how the University of Richmond Customer Experience Program program helps executives drive real business results, download a brochure and schedule a call with one of our career counselors.
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LOCATION
School of Professional and Continuing Studies
490 Westhampton Way
University of Richmond, VA  23273

CONTACT US

Program Manager: Adrienne Sobolak
Email: asobolak@cx.richmond.zschool.com
Phone: (804) 352-3443

CUSTOMER EXPERIENCE PROGRAM at the UNIVERSITY OF RICHMOND

The Customer Experience Certificate Program is designed to train and develop professionals in the ever-evolving customer experience field.
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  • Home
  • About
    • CX Difference
    • Instructors
    • About Zschool
  • Program Info
    • Curriculum
    • Testimonials
  • Register
    • Register Now
    • Pay Now!
  • Corporate Programs
  • Contact