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        Advisory Board Member Profile


William Cayce

Tri-Dim Filter Corporation, a Mann+Hummel Company
Vice President, Operations

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Areas of Expertise
Introduction to Customer Experience;Customer Experience Strategy for Success, Your Customers, Their Journey, Accelerate & Improve Decisions With Data, Principles Of Customer Relationship Building, Customer First Culture, Navigating Politics Of Change
Graduated from the University of Alabama with a Bachelors Degree in Industrial Engineering and the University of Memphis with a MBA.

Chip has been a partner in various businesses including companies in the e-commerce and manufacturing space.  He ran manufacturing, sales and customer service while maintaining close sales relationships with customers in the industrial, retail, e-commerce and healthcare markets.

Currently Chip manages day to day operations for Tri-Dim Filter Corporation.

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CONTACT US

University of Richmond
School of Professional and Continuing Studies

13926 Hull  Street Rd  #1032
Midlothian, VA 23112
Rachel Nicholas - Program Manager
Email: Rnichol4@richmond.edu
Phone: (804) 352-3443

CUSTOMER EXPERIENCE PROGRAM at the UNIVERSITY OF RICHMOND

The Customer Experience Certificate Program is designed to train and develop professionals in the ever-evolving customer experience field.
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