RICHMOND CX
  • Home
  • About
    • CX Difference
    • Instructors
    • About Zschool
  • Program Info
    • Curriculum
    • Testimonials
  • Register
    • Register Now
    • Pay Now!
  • Corporate Programs
  • Contact

Advisory Committee Member Profile


Joseph Meldrum

Volkswagen of America
Manager, National Distribution
Picture

Areas of Expertise
Introduction to Customer Experience, Accelerate & Improve Decisions With Data, Principles Of Customer Relationship Building, Customer First Culture, Navigating Politics Of Change
Joseph (Joe) Meldrum serves as the National Distribution Manager for vehicles at Volkswagen Group of America, Inc.  where he has spent the last ten years developing a career.  Joe has worked across many departments within the organization from sales, network development, supply chain management, to customer relations.  Joe is currently serving as program lead for an initiative which looks to drive strategic change in the way the company handles the distribution of its vehicles.  This initiative requires leveraging big data, and working cross-functionally, specifically focused on bridging the gap between the traditional sales organization and Information Technology functions.

He and his company share a common vision in all that they do, of which a key tenant is to ensure a customer focused approach is taken in all facets of the organization.  Joe recognizes that we are in a world where consumer preferences and demands are shifting rapidly, and it is through analyzing data and having well defined strategies that companies are able to forge a path to growth.  

Joe holds a B.B.A from Northwood University, and is currently enrolled in the Masters of Information Technology (MIT) program through Virginia Tech.  His passion for learning, and drive to be of service to those seeking to improve their customer experience principles and values, makes him a prime candidate for the program.


Digital Badge (Copy to share)
Picture

    Contact Joseph Now

Submit
To learn more about how the University of Richmond Customer Experience Program program helps executives drive real business results, download a brochure and schedule a call with one of our career counselors.
DOWNLOAD BROCHURE

LOCATION
School of Professional and Continuing Studies
490 Westhampton Way
University of Richmond, VA  23273

CONTACT US

Program Manager: Adrienne Sobolak
Email: asobolak@cx.richmond.zschool.com
Phone: (804) 352-3443

CUSTOMER EXPERIENCE PROGRAM at the UNIVERSITY OF RICHMOND

The Customer Experience Certificate Program is designed to train and develop professionals in the ever-evolving customer experience field.
Powered by an educational partnership with Zschool.
  • Home
  • About
    • CX Difference
    • Instructors
    • About Zschool
  • Program Info
    • Curriculum
    • Testimonials
  • Register
    • Register Now
    • Pay Now!
  • Corporate Programs
  • Contact